Current Vacancies

Read on for a little about Travel The Unknown, our current vacancies and how to apply.

Company Profile

Award-winning tour operator and off-the-beaten-track specialists Travel The Unknown arrange small group and tailor-made tours of the highest calibre to a select range of destinations around the world. Established in 2007, the company is run by a small and dedicated team of experienced travel professionals who offer unrivalled personal service, fuelled by a passion to create intelligent and innovative travel ideas for their expanding client base. The company are now looking for a full time senior sales specialist to join the existing sales team to help the company grow to the next level. The role comes with significant personal development and job advancement opportunities as well as the opportunity for overseas travel to build on current knowledge, and forge new paths in travel. 

If you are interested in this position, please send a cover letter confirming your availability, and a copy of your CV to:

Operations Executive

Salary:  £19,000 - £24,000  (depending on experience)

Job Purpose:

As a key member of our small team you will be responsible for a broad range of key tasks within the business including dealing with clients and potential clients by phone and email mostly, pre-trip, during the trip and post-trip, preparation of itineraries and trip documentation, dealing with suppliers in a wide range of countries, maintenance of customer management system, managing group communication (newsletters, social media), and dealing with a variety of situations as they occur. We are looking for a long term employee who is willing and able to grow with the role. The role comes with the opportunity for overseas travel to build on current knowledge, and forge new paths in travel.

Key responsibilities:
  • Liaising with suppliers from a range of different countries
  • Make flight bookings (knowledge of Galileo is an advantage)
  • Helping clients with pre- and post-trip tour arrangements
  • Following up with clients post-trip for feedback
  • Invoicing and preparation of trip documentation
  • Basic account logging and management of payments
  • Brochure mailouts and follow ups
  • Answering phone calls, responding to emails and being flexible to work on tasks as they arise
  • Helping at trade fairs and occasional travel events (speaking with clients, preparation of documents, help setting up, etc)
  • Overseas familiarisation trips to expand and develop product knowledge (after completing one year)
  • Handling of emergency phone for out of hour calls (on rota basis)

Skills and competencies:
  • Impeccable attention to detail
  • Strong organisational skills
  • Excellent communication skills, both written and verbal (fluency in English essential)
  • Good IT skills - especially working with spreadsheets. (Word/Excel/Gmail/Google Docs/Internet)
  • Minimum 1 year’s experience in client-facing role
  • Knowledge of any of our destinations is an advantage
  • Good team player
  • Customer focus
  • Financial awareness

The office hours are:  Mon-Fri, 09:00/09:30 - 17:00/17:30. The office is based in Putney, close to Putney Bridge tube station or 10 min walk from Putney Rail Station.
There is also complimentary access to a good gym.

Copywriting, PR & Social Media Internship

Salary: Expenses Only

This full-time temporary position will involve hands-on experience of working in a small owner-managed travel company and will involve various tasks including: 
  • writing copy (content) for various projects including website, brochures, trip documents, advertisements and other print design
  • preparation of press releases and responding to journalist requests
  • researching destinations on the web 
  • developing and supporting marketing strategy
  • sending out of brochure packs
  • working with images and video 
  • following up with clients and potential clients on the phone and by email 
  • keeping the website and documentation up-to-date 
  • dealing with suppliers 
  • working with Social Media and forums
Required skills: 
  • previous experience in writing copy (content)
  • marketing and/or social media marketing experience
  • be an excellent communicator in English (both in writing and speech)
  • have a good eye for detail 
  • be able to think for themselves and show initiative
  • have a strong interest in travel 
  • have a willingness to learn new things and adapt to situations 
  • be punctual and diligent 
  • be available for at least 8 weeks 

Web Developer Internship

The position will involve hands-on experience of working for a tour operator and will involve various tasks including: 
  • Web development (front end and back end) 
  • Amending current website and creating new functionality and content
  • Developing back end admin functionality 
  • Working with frameworks (Laravel/Jelix), Ajax, CSS, Docker, MySQL and Javascript

Our ideal candidate will:
  • Have good experience in website development 
  • An excellent educational background in IT development (min 2 years)
  • Have a good eye for detail
  • Be able to think for themselves and show initiative
  • Have a willingness to learn new things and adapt to situations
  • Be punctual and diligent
  • Be available for a minimum of 8 weeks 

Get in touch

As we are a small company you will get a lot of varied experience and will be expected to help out with a variety of tasks depending on current requirements. If this position sounds like something you would be interested in, please send a cover letter confirming your availability, a copy of your CV and some examples of your writing to